Cancellation and Refund Policy

Because we care about our clients we have aimed to create a flexible cancellation and refund policy while still respecting the value of our time and availability for other clients.

 

Cancellation Policy

Cancel within our 48-hour grace period (after booking), you get all your money back, so long as your appointment is more than 14 days away.
Cancel between 14 days and 48 hours before your appointment, you get 50% back. After this period, your payment is no longer refundable, but for some flexibility, you may reschedule up to 24 hours before your appointment.

Refund Policy

Please email support@peggyschirmer.com before purchasing if you have any questions.

Digital products: There are no refunds whatsoever. Please read the product descriptions carefully and ensure you are aware of what you are getting. Materials will not be replaced if lost so please back up all files.

Programs: There are no refunds given after program materials have been distributed.  Please read the program descriptions carefully and ensure you are aware of what you are getting. Program materials will not be replaced or resent after the program ends; please back up all files.

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